The Poly EncorePro 500 Series. End caller frustration and elevate the customer experience. Unique adjustable noise-canceling microphone ensures accurate positioning for clear audio. Voice optimized frequency response sharpens sound. Plus, it’s custom-made for heavy usage—less downtime equals more productivity. Count on top grade aluminum joints with 15 years of expertise, built in. The agent experience matters, too. Super lightweight, great fitting design is all about comfort. Soft ear cushions swap out quickly and easily, extending usage and value.

THE HEADSET FOR CALL CENTER HEROES

This is where your brand meets your customer. Give representatives and their customers the great experience they hope for with our Plantronics EncorePro 500 Series headsets. Renowned for their superior audio quality and exceptional durability, this family combines premium design with great comfort to deliver our best-selling contact center headset. And with the EncorePro 510 and 520, you’ve got options on wearing style and sound.

GET INCREDIBLE CALL CLARITY

COUNT ON DURABILITY AND RELIABILITY 

ENJOY COMFORT AND CONTROL

Visual and tactile cues make sure you know when your flexible, noise-canceling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that focuses in on the sound of voices.